Health Resources

On Campus

University Health Services

Services

UHS provides primary care services including treatment for illnesses and injuries, management of ongoing medical problems, and care & advice for health concerns. All visits are confidential.

Costs

All full-time students participate in the university’s Student Health Program (mandatory health fee, not the added student health insurance Aetna) which covers primary care visits to UHS. See the HPO section below for help with insurance.

Visit

UHS has offices on the River Campus, in the Medical Center, and at the Eastman School of Music. To make an appointment with a provider at UHS, call (585) 275-2662.

University Counseling Center

Services

The Student Health Program also covers short-term* counseling at UCC. They offer time-limited individual and couples therapy, group therapy, medication management, 24-hour crisis services, consultation, and educational presentations.

Misc

Feel free to request a counselor who identifies as/specializes in LGBTQ+ healthcare. UCC regularly holds specific & inclusive group therapy throughout the year.

Browse through their website to read about other services like their Light Therapy program, their new TELUS services (detailed below), and more.

TELUS Health Program

UCC now provides free counseling sessions and crisis support for all students, wherever they are, through TELUS. The TELUS Student Support app provides on-demand therapy support in five languages and scheduled therapy sessions in over 150 languages.

Health Promotion Office

From the Safe Sex Express and offering emergency contraceptives in a vending machine to helping you sort out medical insurance, the HPO is an amazing resource that prioritizes students’ well-being throughout healthcare at the university.

The HPO’s Queer Resource Health Guide details various university health resources (many of which are included in our website) and care services available to LGBTQ+ students.

Although it is not a comprehensive list, they have a continued focus on LGBTQ+ health. In our experience, if the HPO doesn’t know the answer, they will definitely know who to ask!

Insurance

Aetna is not your only insurance option, meet with their advisor (or Frankie Sampson from UHS) to see if you’re eligible for free NY Medicaid coverage (many students are).

Basic Needs

The HPO is here for you. After reaching out and sharing difficult experiences applying for SNAP, they’ve expanded the reach of the Basic Needs Hub and Food Pantry and even held a public webinar. Contact E-Board (Kevin) for additional help applying for basic needs!!

Office of Disability Resources

Miscellaneously Queer

Going Home As Queer People

Holiday breaks can be especially difficult for queer students where going back could mean confining parts of you for survival. SUNY Geneseo’s article compiles self-care tips and reminders adapted from a Trevor Project blog on this issue.

While they list some crisis hotlines (some also listed at the bottom of this page), please be informed about non-consensual active rescue policies they have.

Know you are loved and cared for by UR peers and by our lil oSTEM community. <3

All-Gender Bathrooms

The university’s LGBTQ+ page has a FAQ on bathrooms alone, as well as other resources we’ve adapted here if you’d like to explore them. Note: it looks a lil old based on outdated links, of which the Trans at Rochester guidebook was the most interesting.

Name Change

LGBTQ+ students who need a name change (UR ID, mail, UR student, etc.) visit this page for instructions and email Col Raimond, LGBTQ+ Coordinator, at col.raimond@rochester.edu to cover the related costs.

Coming Out

The Human Rights Campaign has compiled Coming Out Resources if you’d like help when, if, and how you navigate your coming out journey (home, work, etc.).

Rochester Community

UR Medical Center: Gender Health Services Clinic

GHS at URMC offers services for young adults who identify as trans, gender fluid, or have other questions or concerns about their gender. GHS pairs a hormone-prescribing physician with a mental health therapist for comprehensive care.

Trillium Health

Trillium Health is a community center of mental health and social services, providing equitable & affordable care for all LGBTQ+ folks. They offer sexual health maintenance services, hormone therapy, sensitive primary care, and legal consultation. Trillium, like UHS and the HPO, offers STD screening and treatment, rapid HIV testing, and HIV prevention programs.

Additionally, the MOCHA Center at Trillium has worked to educate Black and Latino men about living a sex-positive life since 1996 and now offers social events and other programs for all focused on improving the health and wellness of LGBTQ people of color—in mind, body, and spirit.

Planned Parenthood: Rochester Health Center

Planned Parenthood is a sexual and reproductive health organization that provides high-quality health services to all patients regardless of sexual orientation or gender identity. They also offer LGBTQ+-specific services, including education, resources, and service referrals.

Local Therapists: ThrivingCampus

ThrivingCampus is an online directory that (in partnership with UCC) gives students access to a list of off-campus, licensed mental health clinicians. This is especially useful for students who don’t feel UCC counsel is right for them, need disability evaluation (ie. ADHD), or are out of state and need local providers.

You can also filter providers by their own sexual orientation and gender, or have a focus on gender identity, sexual orientation, and many other topic areas.

Affirming Resources

Adapted from the Trans Formations Project

NOTE: Please verify non-consensual active rescue policies before making use of these resources and ensure they are up to date for your safety.

Trans Lifeline Hotline

If you need support or are in crisis you can contact the Trans Lifeline hotline at (877) 565-8860.

The Trans Lifeline is run by trans people, for trans people, and does not engage in non-consensual active rescue, meaning they will not call law enforcement without your consent.

BlackLine

BlackLine is a BIPOC LGBTQ+ support line, run by BIPOC folks, for BIPOC folks. You can call 1 (800) 604-5841 to chat with a peer.

This resource does not involve law enforcement or state agencies.

LGBT National Hotline

You can call the LGBT National Hotline at (888) 843-4564, or connect with a peer via chat.

The LGBT National Help Center will NOT call other suicide hotlines, law enforcement, 911, or rescue services.

THRIVE Lifeline

Adults (folks 18+) can text the THRIVE Lifeline which is trans-led and operated. Text "THRIVE" to (313) 662-8209 to begin your conversation.

THRIVE Lifeline does NOT call emergency services for people that are at risk of harming themselves without their consent.

LGBT National Youth Talkline

For folks under 25, you can call the LGBT National Youth Talkline at (800) 246-7743.

The LGBT National Help Center will NOT call other suicide hotlines, law enforcement, 911, or rescue services.

Trevor Project Crisis Counselor

You can connect with a Trevor Project crisis counselor via phone 1 (866) 488-7386, chat, or text (Text ‘START’ to 678-678) support.

NOTE: This resource could utilize non-consensual active rescue, including law enforcement, 911, and first responders.